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exceed expectations

3 Tips for Providing the Ultimate Client Experience
By Alicia Amundson, Marketing Director - Posted on
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Every business, whether it’s large or small, wants to be known for the stellar experience they provide, but it’s not as simple as just providing a great product or service. Giving people the ultimate experience requires you to look at the entire customer journey as part of your product or service, and meld them together in somewhat of a symphony. For REALTORS®, conducting this orchestra …
The Foundation of Every Deal: Setting Expectations
By Alex Camelio, CEO - Posted on
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Setting expectations can often mean the difference between an angry client and your biggest fan, and are much like the foundation of a home. They’re the base from which you build and you can never assume they’re intact because even the smallest cracks can cause the whole thing to topple. It’s also one of the first things you should check if things go wrong. Why, …
Anthony Lamacchia’s Crush it in Real Estate Event: My Takeaways
By Alex Camelio, CEO - Posted on
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Last week, I had the opportunity to attend Anthony Lamacchia’s “Crush It In Real Estate” event and want to bring you my three big takeaways.  This event included an afternoon filled with outstanding information from Anthony and various panels of successful agents.  There were numerous takeaways from the event but I wanted to bring you the three that really spoke to me. The helpful hints …
Creating the WOW- Focusing on a Great Consumer Experience in Real Estate
By Alex Camelio, CEO - Posted on
Create the WOW- Focus on a Great Consumer Experience in Real Estate
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When potential clients are looking for a Realtor, they’re probably meeting with several before they decide on one. Because this is one of the biggest transactions people deal with in their lives, it’s no wonder they stress over choosing the right professional to stand by their sides and help make sure everything goes smoothly. Plus they want to LIKE you, and have a great and …