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client experience

3 Tips for Providing the Ultimate Client Experience
By Alicia Amundson, Marketing Director - Posted on
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Every business, whether it’s large or small, wants to be known for the stellar experience they provide, but it’s not as simple as just providing a great product or service. Giving people the ultimate experience requires you to look at the entire customer journey as part of your product or service, and meld them together in somewhat of a symphony. For REALTORS®, conducting this orchestra …
The Foundation of Every Deal: Setting Expectations
By Alex Camelio, CEO - Posted on
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Setting expectations can often mean the difference between an angry client and your biggest fan, and are much like the foundation of a home. They’re the base from which you build and you can never assume they’re intact because even the smallest cracks can cause the whole thing to topple. It’s also one of the first things you should check if things go wrong. Why, …